Customer Lifetime Value Calculator

Business guide

How to use the Customer Lifetime Value Calculator

Estimate customer lifetime value from order value, purchase frequency, margin, and lifespan. The page also explains the CLV formula and shows a practical example: 100 order value x 4 purchases x 3 years x 60% margin = 720.

  1. 1

    Enter your details

    Enter order value, purchase frequency, margin, and lifespan, then complete any other fields shown in the calculator.

  2. 2

    Check the calculation

    Review the result alongside the CLV formula: CLV = average order value x purchases/year x lifespan x gross margin.

  3. 3

    Compare scenarios

    Change one or more inputs to see how they affect the customer Lifetime Value Calculator result before you use the estimate.